Privacy policy

Privacy Policy

Effective Date: June 12, 2025

This Privacy Policy describes how Clickstream LLC, trading as Nuvora ("we", "us", or "our"), collects, uses, and shares information when you visit or make a purchase from https://getnuvora.com (the “Site”).

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

a. Information You Provide

We collect personal information you provide directly, including:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely via Shopify or other providers)

  • Any account credentials if you create an account

b. Information We Collect Automatically

When you browse our Site, we automatically gather data through cookies and other technologies, such as:

  • IP address

  • Browser type and version

  • Device and operating system

  • Referral source or exit pages

  • Pages visited, time spent on site, and click activity

2. How We Use Your Information

We use collected information for the following purposes:

  • To process and fulfill orders

  • To communicate order updates and customer support

  • To improve site functionality and user experience

  • For marketing and promotional purposes (with your consent where required)

  • To detect and prevent fraud or unauthorized activity

  • To comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Payment processors (e.g., Shopify Payments, Stripe)

  • Shipping providers for delivery

  • Customer service platforms to respond to inquiries

  • Marketing services (e.g., Google Analytics, email platforms)

  • Government authorities, when legally required

All third-party services we use are contractually required to protect your data.

4. Cookies and Tracking Technologies

We use cookies to:

  • Maintain your session

  • Save preferences

  • Analyze traffic and site performance

  • Serve relevant ads (retargeting)

You may manage cookies through your browser settings. Blocking cookies may limit some features.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with applicable U.S. federal and Wyoming state laws (e.g., for tax reporting and fraud prevention).

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion

  • Withdraw marketing consent

  • Request that we stop processing your data (in some cases)

To exercise any rights, email us at help@getnuvora.com.

7. Data Security

We take commercially reasonable measures to protect your data, including encryption, access controls, and secure payment processing. However, no system is impenetrable, and we cannot guarantee absolute security.

8. Children's Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect data from children. If we discover such data has been submitted, it will be promptly deleted.

9. Third-Party Sites

Our website may include links to third-party websites. We are not responsible for their privacy practices. Please review those sites' policies independently.

10. Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the acquiring entity.

11. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted here and the “Effective Date” updated. Continued use of the Site means you accept the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or need to submit a request, contact:

Clickstream LLC
📍 30 N Gould St Ste R, Sheridan, WY 82801, USA
📞 (307) 317-6688
📧 help@getnuvora.com